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Privacy policy

This privacy policy sets out how the Orkney Tourist Guides Association uses and protects any information that you give the Orkney Tourist Guides Association when you use this website. The Orkney Tourist Guides Association is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Orkney Tourist Guides Association may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/09/20.




We will never spam you with irrelevant emails.


You may opt out or in of our email communications at any time.


You have the right to remove any information we hold on you.


We will never sell, rent, make public or distribute your personal information.


We will only collect and process your personal data when absolutely necessary.




In line with our internal processes and systems, this website is designed to comply with the following policies:


UK Data Protection Act 1998 (DPA)


EU Data Protection Directive 1995 (DPD)


EU General Data Protection Regulation 2018 (GDPR)


EU Privacy and Electronic Communications Regulations (PECR)


The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.



Website address:

Name: The Orkney Tourist Guides Association

Data protection officer: Caz Mamwell




If you contact us directly by email we will retain a copy of your email on our secure server and use your name and email address to respond to your query.


If you make a booking enquiry by completing our contact form this will be automatically forwarded to our members and a copy will be retained on our secure server. We will not use this information to contact you direct, but our individual members may contact you in response to your query. We have no control over or responsibility for any information our individual members may collect. Similarly we have no control over or responsibility for any information collected about you by any of our members who you may contact directly from this website.



Like most websites, our website uses Google Analytics. This tool collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to better understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website, to deliver a better user experience.




We collect information about you to respond to your query, understand your needs and provide you with a better service. Specifically, we use your information for:


Replying to your initial contact


Internal record keeping


You may opt-out at any stage from within an email received or by contacting us directly. A member of our team may contact you to respond to your enquiry.


We will not share your information with third parties. We will not sell, distribute or release your personal information to third parties unless we are required by law to do so.



A cookie is a piece of code that allows the web server to identify and track activity of the web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website. You can enable or disable your cookie settings on our website at any time.  For further details please consult the help menu in your browser or visit




If you provide us with your personal information, you have the following rights:


To review the user information that you have supplied to us.


To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us.


To request that your user information not be used to contact you.


To request that your user information be deleted from our records.


To exercise any of these rights, please email us at  We will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken.




We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.




Please contact us by email if you have any questions about our privacy policy or information we hold about you.


Our website contains links to other websites of interest and specifically to our members' own business websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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